In a message dated 7/25/2003 1:10:05 PM Central Standard Time:
This is just a quick note to let you know how much we enjoyed staying at
the villa. Stephanie and I wished more than once that our kids
could have been there with us to share the luxury with us. Next
time we will bring them. Not only do they enjoy diving like we do, but
they also love to eat. Thanks
to Feliciana, our whole week was full of wonderful meals. (We ate
dinner out twice and decided that we should have stayed in!) My
compliments, too, on Joel and Angelica. We got to meet Joel and
only spoke to Angelica on the phone, but they were both very attentive
and helpful. Joel remembered the
coconut ice cream (my favorite) when I did not, and because of him I got
to enjoy some on our last evening there. Overall, this was a very
I also appreciate the recommendation of Careyitos Advanced Divers.
Ricardo and his guys (Tony, Cielo, Felipe, Roger and Aaron) all went
over the edge to make sure we had a good (and safe) time. They
know the reefs and we learned a lot diving with them. They took
care of all of our rental equipment and air fills so all we had to do
was cross the street and step onto the boat. Magnificent. We
felt like VIPs. We told them how much we appreciated all they did
for us, but I wanted you to know, too. (If you
talk to Ricardo, tell him I mentioned every one of his crew by name, and
didn't mention Aaron's spectacular, world-class guacamole once.
He'll appreciate that.)
We'll be in touch when we start planning our next trip to paradise.
We wish you all the best.
In a message dated
4/23/2002 5:38:36 PM Central Daylight Time, email@example.com
Thank you so much for allowing us to stay in your villa last week -
we had an incredible vacation and I do not believe the pictures on
the web site do it justice. Feliciana was a great cook - I think we
all gained a pound or two - the house was so clean, spacious had an
aura of tranquility associated with it - the snorkeling was the best
anywhere we went - we did not even bother with Chankanaab - Club de
Sol was a little funky but the staff was so nice and pleased to see
us every day that we were very comfortable there. So thanks once
Footloose Sports Ski & Mountain Bike Shop Mammoth Lakes Calif.
Letters of Recommendation
September 9, 2000
Dear Jim and Aldara,
Thank you so much for sharing your beautiful home with us! This was our first dive vacation and our first time to Cozumel. I have to say, everyone
who went on this trip seems to be saying the same thing "when are we going
back!" The entire trip was amazing!
We all agreed sharing your home was much more comfortable then staying in
separate hotel rooms would have been. We loved that we could dive all morning and return to rinse off our gear in your Scuba room, by the way,
because of seeing your Scuba room, we are all entertaining the idea of one
day putting a similar room in our homes. Plus, it was really nice walking
into an air conditioned house with a refrigerator full of beers everyday!
Please thank Feliciana and Joel for being so great. Feliciana's cooking was
amazing. We had originally planned on eating out more, but after sampling
Feliciana's cooking we ate most of our meals at the house. Feliciana's delicious Mayan cooking was a wonderful bonus to the trip. Joel was very
accommodating as well. We were definitely on vacation, we drank mas cervesas, and Joel always had another case ready for us, day or night.
The island was so beautiful, above and below water, that we ended up buying
an underwater camera while we were there. Some of the best underwater shots
we took were right in front of the house. Other pictures were taken at 130
feet and because of the water clarity, were just as amazing. We took
pictures of huge grouper, sea turtles, giant parrot fish, sharks, eels, octopus, toadfish, wrecks, tons of lobster, schools of thousands of fish we
had no idea what they were, each other, etc., the list could go on and on.
Basically, we took a lot of pictures.
Anyway, you guys have seen all that stuff before so I won't go into to much
detail. We just wanted to say "WE HAD A GREAT TRIP!". From the first time
we walked into the house and found cold beers in the fridge. To the first
time at Palancar Reef. To the first time some of the group broke the 100 ft
mark. To the first time we drove in a topless jeep through a rain storm to
get to the Bob Marley bar. To the very last night when we sat on the deck
at Villa Dzul-Ha, watching the sun go down, smoking our Cohiba cigars drinking our last Coronas and talking about when we were going to come back
again. "WE HAD A GREAT TRIP!"
(1) "Joel" is manager of hotel Club del Sol, next door. He and his wife "Angelica" are our House Managers.
(2) The following is a copy of the follow-up questionnaire supplied to me by a travel agency from a satisfied client. The original is a handwritten note, and is available by request. These comments are typical of all of our guests:
1. Were you satisfied with your accommodation ?
Yes__X___ No_____ "Couldn't have found a better place!"
2. Were your acommodations clean and neat?
Yes__X___ No_____ "Immaculate!"
3. Was the staff at your accommodation helpful and courteous?
Yes__X___ No_____"The cook/housekeeper 'Feliciana' was wonderful!"
4. Would you recommend this location to your friends?
Yes__X___ No_____ "DEFINITELY!"
Please make any additional comments or remarks since we are constantly trying to improve our
"The location of this property is perfect. 4 mi. south of town - within walking distance of 2 major hotels and a nature park. The snorkeling is terrific right in front of the house. There is a little restaurant/bar across the street that serves lunch and drinks. The cook/housekeeper, Feliciana, kept everything neat and clean. She was an excellent cook and we highly recommend that people eat all breakfasts and dinners (there is no lunch served) at the house. Feliciana cooks a variety of Mayan food that is better than you could get at a restaurant, and the price of the meals is very reasonable!
"The bedrooms are large - bathrooms with showers. . . a nice 1/2 bath on 1st floor. Close enough to town yet away from noise. Close to the beaches which are all located south of the house.
"We hope to go back someday. We couldn't have found a better house! I cried (no kidding) all the way to the airport!"
The following is an e-mail we received from an obviously satisfied client:
Hey there Jim,
It not only took me a while to get back to reality here, but it also took me some time to email you and let you know what a great trip we had.
Firstly, and most importantly Feli was great, I know only words in Spanish, not complete sentences, but somehow we communicated just great.
She is really fun, and heck yeah she makes awesome margaritas!!! We even
took her with us on a glass bottom boat/snorkel tour, we finished it up with a beer or two and lunch at Club Del Sol. It was our treat, and I
think she really enjoyed herself.
Secondly, the pictures of your villa on your site do not do it justice
at all Jim. We walked in the front door, mouths open, and ran around like
kids looking all through the house. WOW, what a shower downstairs. Man, just thinking again of the house makes me sure miss it.....already. I
think we all could have used a couple or three more days.
It rained a little down there while we were there, and it was great.
I had almost forgotten what rain looks, sounds, and smells like.
Jim, great restaurant recomendations.......we took your advice on one
night and ate at..........hhmmm, can't remember the name, you know the one
past harbor that the two brothers own? You were right, my friend ordered
the steak and said it was great. Most of all, I loved the ambiance, you were so right, what a romantic place, it was heaven. AND< it was raining
while we ate there. We definitely hated to leave on Friday, your villa is incredibly
beautiful!!!!! What's the history on it....did you build it? How long
have you owned it? We all talked one night and wondered if you had ever had
any problems in the past with really horrible renters. I would think most
would be honest, and take care of your place as if it were their own, are
most people like that?
Well, I didn't really plan on writing a novel here, I just kind of got
carried away because we had such a wonderful time...and you know Jim....we
spent a lot of time there at the villa, probably more than some. Laughing,
kicking back, talking, and enjoying the scenery. Great place, I will return. Feli is wonderful, I am smiling right now as I am typing this just
thinking about that smile of hers beaming from the kitchen.
Look forward to returning to your casa Jim.
Most sincerely, Marla
Things have finally slowed down enough that I thought I'd drop you a
note as a follow-up on our trip.
house is beautifully maintained! I was a partner in an El Paso ad
agency for over 20 years and we bought property and built a two-story
residence at El Cid in Mazatlan. Let down your guard for a couple
weeks and the humidity can turn everything to a rusty-non-working state.
Not your place. Workers were constantly there working on the
grass, dusting the eves, etc., etc.
Your restaurant recommendations were great so there were no empty
stomachs in Cozumel! The Veranda was a wonderful as you described
and we said hello to the owner for you. It wasn't very crowded
(not only off season, but a local merchant told us that the American's
weren't coming after 911 and that his business was down 70%
TV: I WANT ONE OF THOSE! Fantastic set and a great selection
of stations. We felt guilt being in Cozumel and watching TV
(though it was mostly CNN and trying to keep up with the hurricane which
shifted south and hit Belize). The US weather channel only
mentioned it a couple times an hour though. We asked Feli (we
speak Spanish that sometimes passes for Spanish) about it and her
response was wonderful...something like, "Maybe it will come, maybe
not. No problem."
SNORKELING. Did you all ever pick the right place for a house!
We tried the national park and other locations....but it still came back
to the fact that Dzul-Ha has the best beach snorkeling on the island!
What a wonderful experience. We will forever be comparing any
other snorkeling experience in
the years to come (I was checking airfares to Belize yesterday) to the
one right in front of your home.
In terms of early October weather..... every day we woke and the sun was
out we ran to the ocean because (from our experience in St. Martin) we
knew that it could be rainy-cloudy 3-4 days in a row. As it ended
up, we only had ONE real rain day (and maybe a second on-and-off rain).
It was perfect-plus and we thank you for allowing us the use of your
wonderful home. We hope that we'll be welcome to use it again in
We left a bottle of wine with a note which we hope you'll have time to
Thank you very much for the experience.
Brad & Pat Cooper